In 2015, we decided to do it all ourselves. We wanted to be different and stand out from the rest. We're people, just like you, and we want you to feel special as a "person", not a "sales target": that's how we believe the bonds of trust and loyalty hold.
Take one look at our business logo, and you'll see what we mean. Its simple artistry is a shining spotlight to our creativity. That's how strong relationships last between people. We are perfectionists: we want to be the very best in everything we do. If we let you down, we let ourselves down, then we're no longer different from everyone else.We believe in simplicity for your convenience. We want your browsing and shopping journey to be free from any bumps and potholes. Quality deserves best value - we only sell the best quality products at the best prices. We never settle for second best in anything. And we overuse the word "best" in everything!
You're always in our mind - if things should ever go wrong, we go all the way to fixing it for you. We're supportive - we supply for everyone: from interior designers (for special requests) to businesses (for high volume orders). Or if you're just after a deal, let us know! We're just like you: we're constantly improving our product inventory with you always in mind.
The combination of all our values all lead to a wonderful place; total satisfaction. You deserve only the best service. That's why you're in the right place. Your shopping journey doesn't deserve to end abruptly (it makes us feel bad), it deserves a "happily ever after" (with sequels in visits of course). Please get in touch - we promise we won't bite: even if it's a midnight message. We'll most likely try lightening you up with a friendly chat. But please give us a chance to help you before you close the door.It would also be really appreciated if you'd be able to leave a short but positive product review too! Feedback and reviews help our family-run business to grow, bringing you even better service and products at the best prices. Please also remember: making measurements is your responsibility, so we recommend you measure carefully, such as your door size to see if the item(s) can fit comfortably through, and also the area where the item(s) will be positioned once delivered. If the wrong item has been delivered, we'll accept full responsibility with apologies in advance. We'll arrange to collect the wrong item free of charge, and have the correct item delivered on a priority service.
We strongly advise that you try the mattress on the bed with the packaging on first, and only remove the packaging once you're happy with the product. Please also remember, we recommend testing mattress firmness by lying down on the mattress with your body weight evenly distributed, as opposed to testing by hand. It can take at least 4 to 8 weeks for your body to adjust and mould into your new mattress. If you change your mind and decide to return your order, you may.
Ask us to arrange the collection at a cost to you (charge will vary dependant on product): this is the safest method as all liability is on us, or. Arrange it yourself, however you are liable for the return of the product: this must be unopened, in pristine condition and sent via a trackable service. 14 days after the date you provide proof of return.Although you can choose to pay direct with your card or Apple Pay. If you believe a price is incorrect or looks disproportionate, please message us and we'll provide further information. Please note that if you place an order and in the unlikely event the price was incorrect, we reserve all rights to cancel your order (this is normal practice). For this reason, we no longer send stock alerts or reminders to customers. We believe this information is correct and reliable, free from any misleading information.
But there are rare occasions when we may be out of stock either for a brief period, or permanently (discontinued line). If any of these circumstances arise, we will notify you within 48 hours. We'll explain when new stock is due to arrive and if you're happy to wait. Some of our products also come with lifetime warranties, including our own handmade products. These are of exceptional quality and we have great confidence in all of them!Every order is rigorously quality checked and certified against damages, defects, and imperfections before we send them out to you. So, you can be rest assured that we've always got you in mind.
For us to grow, we must earn your trust - pure and simple. In today's world, data misuse is becoming more and more common, a factor that discourages people from shopping online. Many big corporations can now retrieve your personal information straight from your online shopping and browsing habits and can even link up to your social media accounts: they then work out your personal preferences and formulate marketing information specifically tailored for you - all without your knowledge or consent. That's why we undertook rigorous training through the Greater Manchester Chamber of Commerce for the May 2018 implementation of the General Data Protection Regulations (GDPR): the new set of regulations rolled out by the EU that replaces the Data Protection Act 1998. All the basic principles of the Data Protection Act remain within GDPR - some of the main new features involve enhancing the enforcement of the previous law's effectiveness and requires you to give us explicit consent before we send you any marketing material.
To reinforce your confidence in us, we are voluntarily registered as members with the Information Commissioner's Office (ICO). We want you to be fully confident and rest assured that when you shop with us, we will handle your data professionally and securely, as explained in our Conditions of Sale. We will only send you any marketing information if you have explicitly and clearly consented us to do so. Pocket Sprung Mattress 5000 HOTEL CONTRACT Double King Super Hyder Ambassador. Sareer Pocket Sprung Mattress Latex 1000 Single Double King Super King. Sareer Pocket Sprung Mattress 3000 Cool Blue Memory Foam Double King Super King. Sareer Pocket Sprung Mattress 5000 Memory Foam Double King Super King. As described arrived on time good value. Magnetic Pressure Catch Double Push Touch To Open Kitchen Glass Cabinet Doors. Solid Wood Bed Frame Oak Single Double King Size Shaker Style Sevenoaks. Jay Be Folding Guest Bed Storage Cover Single For Advance and Revolution Model. Solid Wood Oak Door Stop Block Stopper Door Blocker Rustic Oak Anti Slip Made UK. Glass Door Pivot Hinges Top Bottom Cabinet Inset Doors 110 Polished Chrome Pair. Bespoke ready assembled furniture which is handmade and can take up to 4 weeks& 2. We deliver to most postal areas in the UK including Northern Ireland. However, geographical location and courier availability can restrict our service. We may not always be able to deliver certain products to Northern Ireland, the Channel Islands, Isles of Scilly and the Isle of Man. All our deliveries are UK mainland only (we will confirm on the product page if we cover elsewhere) from Monday to Friday between 7am and 9pm. Before ordering anything please measure the floor space where the item will be housed. Please also measure your door space so the item can fit through (especially for assembled furniture). All deliveries will be between the hours of 8.30am and 7pm unless otherwise stated on the product page. Not all drivers carry mobile phones so pre-calls before your order arrives is not part of this service and cannot be requested as a special arrangement.We can however provide details of the courier company and you can contact them for more information. ALL deliveries are carried out by a uniformed person and this service is to your front door only. The driver is not insured to take this into a room of choice.
High-value items will need to be signed for. Under extreme circumstances we will accept for goods to be left in a safe place, we will need confirmation in writing from you that you accept full responsibility if the order is lost or damaged.
If no-one is at home, the courier will attempt to leave smaller parcels with a neighbour. After this, if the item is small and light the courier will leave it with a local pick-up shop and notify you of the location. For multiple orders: Your products may arrive separately or from different couriers, but don't worry; you won't be charged for additional deliveries.Please note that we reserve the right not to deliver an order if we believe the address isn't secure, for example to a communal postal address or PO box. If this affects an order you place, we'll notify you as soon as possible. Named day or timed deliveries are not possible at this moment in time. All deliveries will be between the hours of 7am and 9pm unless otherwise stated on the product page.
Please note due to unforeseen circumstances or traffic, your order may run over the allotted time window. If this happens the driver will endeavour to contact you and advise how long he/she will be. All deliveries will be delivered to a ground floor area. If you live in a flat and lift access is available, then please advise the driver before they arrive. Unpacking, installation and package removal will not form part of this agreement.
In most cases your order will be delivered within the time window provided. All items delivered by 2 persons are considered heavy / high value items and will need to be signed for. Under extreme circumstances we will accept for goods to be left in a safe place, we will need confirmation in writing from you that you accept full responsibility if the order is lost or damaged and a signed signature needs to be left for the driver to collect. If no-one is at home then the courier will try to contact you in the first instance, if nobody answers they will wait a maximum of 5 mins.Failing this the courier will attempt to leave your order with a neighbour. All deliveries will be delivered to your preferred room of choice. For multiple orders: Your products will arrive at the same time, unless otherwise stated. All our ready assembled furniture from the REDI FURNITURE brand is bespoke to what you want and handmade, in the UK of course!
So this does take a little more time than our flat pack items but our aim is to get this to you as quickly as possible in pristine condition - usually within 4 weeks. Most importantly we advise all customers to measure the floor space where the item will be housed. Please also measure your door space so the item(s) can fit through comfortably. All furniture is made to fit through standard sized doorways.
Deliveries are carried out Monday to Sunday between 7am and 7.30pm. Delivered to room of choice and packaging removed. If the driver fails / forgets to remove the packaging please remind them that this is part of the service. Covers for carpets if required. All ready assembled items are considered heavy / high value items and will need to be signed for.Under no circumstances will goods be left in a safe place or with a neighbour. For multiple orders: Your products will arrive at the same time. If we can deliver your order to a restricted postcode then the following areas will incur an extra surcharge (will vary by product, see product page for more details); LD, LL, SY, SA, PL, TA, TQ, TR. Central Belt Scotland G, FK, KY, KA, ML, EH, DG, TD, Scottish Highlands AB, DD, IV, KW 1-14, PA 21-38, PH 1-26, 30-41, 49-50.
BT, GY, HS1-9, IM, JE, KW, ZE. Our aim is to provide you with the best quality products at the best price with a 100% satisfaction guarantee. If you decide to change your mind about your order and want to cancel it please try to notify us before the item is despatched (exclusions apply on made to order products). But if for any other reason apart from damages / faults you decide the product is not for you then please notify us within 14 days of receipt and we can arrange your return (this does not affect your statutory rights).Alternatively, we can safely arrange your return saving you all the hassle, this will be subject to a minimum admin charge, please note these charges will differ by product type and we will endeavour to make this clear on the product page. For damaged / faulty orders this charge does not apply and will be collected free of charge. In all circumstances we ask customers to take photos of the box if you suspect any damage, this will help with our investigation on whether it was carrier damage or a manufacturing fault. We reserve all rights on our decision to replace either damaged / faulty parts or a complete unit once we have completed our investigations - all will be done free of charge.
Our carriers are not insured to carry such large items so we do advise to keep hold of the original packaging before commencing with assembly. Made to order / Bespoke (personalised) - Ready assembled. Failure to do this will result in all responsibility belonging to the customer and these items will be non-returnable. All bespoke items where they are personalised by the customer e. Fabric and colour chosen specifically, then these are also non-returnable. Made to order items includes bedroom furniture, living room furniture, divan beds, tv beds, grandfather & grandmother clocks, wall & mantel clocks - all these will have made to order clearly stated on the product page.The wrong item has been delivered. If it's our fault and you have received the wrong item(s) we will arrange collection free of charge and make the necessary arrangements for the correct item to be delivered as a priority. It takes time to get accustomed to anything new. In the case of a mattress, it's somewhere around 30 days a.
A'the break-in' period so we ask you to be patient. Your body has been used to your old mattress for such a long time it will be a shock to the system when it lies on something new. Below are what we do not class as a defect or fault. Mattress didn't suit or match customers' expectations, this would be considered as a remorse reason for return. Comfort level not as expected. Indentations in the mattress: The components utilised will settle in use and could compress to varying degrees due to the weight and shape of the sleeper and may result in a body impression. There is no cause for alarm; this surface "settling" or compression is not a structural or design defect, but normal, Compression of upholstery materials of less than 4.5cm is within acceptable industry standards by FIRA (depending on the age of the mattress) and should not be considered a fault. Natural fillings will be subject to more settlement, and may result in patches of uneven wear and tear - this is classed as normal settlement.The office is closed on bank holidays. Write to us: The All Things Furniture Co. Ltd, Suite 7, 58 Chorley New Road, Bolton, BL1 4AP.
We're a small but growing family-run online furniture business, and our vision has always been to only showcase the very best quality products to our customers; we never settle for anything second best. We specialise in beds, mattresses, furniture, clocks, sound and audio products, and much more.We warmly invite you into our shop! The All Things Furniture Co. Ltd, is private limited company registered in the United Kingdom.